new guests
Hello there! We know booking at a new salon can be overwhelming, so we want to make it super easy! Here’s the rundown on what our guest experience looks like, what you should do to book your appointment, and exactly what to expect afterwards. We can’t wait to meet you!
Step one: Browse our Services
Learn more about the services we offer: from precision haircuts, barbering services, to vivids, blonding and more
Step two: Choose your stylist
Meet our team & learn about each of our incredible stylists. Click their personal bios and find the right fit.
Step three: Book an Appointment
Through our easy to use booking system you can see all stylists, pricing, and availability!
guest experience
At Acute Salon, we go above and beyond to ensure your time with us is exceptional. Here’s what makes our guest experience truly unique:
Thorough Consultations: We take the time to discuss your vision at every appointment—not just your first—ensuring your evolving style and needs are always met.
Customized Services: Every service is tailored to you, from the techniques we use to the products we choose, so you leave with a look you love.
Sensory-Friendly Accommodations: We offer quiet appointments, fidget toys, and scent-free products upon request to create a welcoming environment for everyone. Just let us know your preferences when booking.
Inclusive Environment: We celebrate diversity and strive to make everyone feel welcome and valued.
Flexible Payment Options: We offer Afterpay, allowing you to break your total into manageable payments.
Team Culture and Consistency: Every stylist has completed our rigorous apprenticeship program, ensuring high-quality, reliable results across the team.
Eco-Friendly Practices: We prioritize sustainable techniques, from waste reduction to the use of environmentally friendly products.
pre-visit
Once you’ve booked your appointment, you’ll receive a text message with a link to your New Guest Intake Form. This form is your opportunity to share anything you’d like us to know before your visit. It helps our stylists tailor your experience to accommodate your needs. For example: if you want to request a quiet appointment, let us know about sensory issues etc.
There’s even a spot to upload inspiration photos! If you’re unsure about what you want, think of this as your inspiration board—a starting point for our consultation. This helps your stylist understand your style and preferences, making it easier to bring your vision to life.
Before your appointment, feel free to visit our Location Page for directions and parking details.
We can’t wait to welcome you to Acute Salon!